Margaret Bertsch is a multidisciplinary creative and hospitality professional with more than two decades of experience shaping guest‑focused environments across the Greater Cincinnati region. She began her career in hospitality in 2004 and has since built a diverse portfolio spanning design, operations, technology, and client‑facing service.
Margaret holds a Bachelor’s degree in Graphic Web Design from the College of Mount Saint Joseph and a Master Certificate in Business Analytics from Harvard Business School, blending visual strategy with data‑driven decision‑making. Her technical background includes serving as a Software and Web Developer Contractor for NIOSH/CDC, where she contributed to digital tools and user‑centered solutions.
Alongside her technical and design work, Margaret has spent over 15 years bartending throughout Greater Cincinnati, developing a deep understanding of service, people, and the rhythm of hospitality. She also works as a freelance designer, short‑term rental manager, and interior stylist, helping clients elevate their spaces through thoughtful branding, functionality, and aesthetic cohesion.
Outside of work, Margaret is an Irish Wolfhound owner and enthusiast, a devoted foodie and caffeine lover, and a hands‑on creative who enjoys painting, sewing, reading, exploring the outdoors, and discovering new cities and restaurants.
Her consulting approach is rooted in creativity, operational clarity, and genuine hospitality—bringing together design, analytics, and real‑world experience to help clients build memorable, efficient, and beautifully branded spaces.
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Margaret Bertsch 